ASUGA - Aspect Software User Group Association

Faqs Aspect Software User Group Association

Faqs

Frequently Asked Questions

Q. Who can join the Group?

A. Eligibility for membership is limited to companies who use DAVOX/Concerto/Aspect products and services for their business communications needs or have signed contract(s) pending installation.

ASUGA's focus is on the furthering the knowledge of our members. ASUGA is not a sales forum for member companies. Therefore, companies that are predominantly engaged in the sale of like telecommunications equipment or applications may be denied membership.

Q. What does membership cost?

A. Membership costs are determined by the Board of Directors annually. Membership is automatically granted to those whom attend the annual conference and pay their registration fees. Currently, there is no annual membership fee.

Q. How can I get in touch with the Group?

A. You can call or e-mail individual Board Members directly from this web site, or send us an email.

Q. Does the membership belong to the company or to the individual?

A. Memberships are limited to each individual, and are non-transferable.

Q. Do I have to attend the annual conference to be a member of record?

A. No, it is not required. The Board of Directors will review each membership on a case by case basis. If you are unable to attend the conference and wish to be a member of record, and meet the eligibility requirements stated above, you may send us a request for a review.

Q. Can I register for the conference using a credit card?

A. Yes, we accept payment by MasterCard, VISA and American Express.

Q. What is your Federal Tax ID Number? My company requires it in order to make payments.

A. This information may be obtained by contacting the Treasurer directly at info@asuga.com.